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Terms and Conditions

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Last Updated: January 2, 2026

Please read these Terms and Conditions (“Terms”) carefully before using the website located at https://valawnmaintenance.com (the “Website”) and any related services provided by Craig’s Lawn Care (“Company,” “We,” “Us,” or “Our”).

By accessing or using our Website or services (collectively, the “Service”), You agree to be bound by these Terms. If You do not agree to these Terms, You may not use the Service.


1. Eligibility (18+ Requirement)

You must be at least 18 years old to use this Service.

By using the Service, You represent and warrant that:

  • You are at least 18 years of age;
  • You have the legal capacity to enter into a binding agreement;
  • The information You provide is accurate and complete.

We do not knowingly permit individuals under 18 to use the Service.


2. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.

You may review our Privacy Policy here:
https://valawnmaintenance.com/privacy-policy

By using the Service, You consent to the practices described in the Privacy Policy.


3. Description of Services

Craig’s Lawn Care provides lawn maintenance, landscaping, and related property services in Virginia.

All services are subject to availability, scheduling, pricing, and acceptance by the Company. We reserve the right to refuse service at our discretion.


4. SMS Terms & Conditions

If You provide Your mobile phone number and opt in to receive SMS communications from Us, the following terms apply:

A. Description of SMS Use Cases

By opting in, You agree to receive text messages related to:

  • Appointment confirmations and reminders
  • Service scheduling and updates
  • Billing notifications
  • Customer service communications
  • Promotional offers and seasonal discounts (if You opt in to marketing messages)

Message frequency may vary depending on Your interaction with Us.

Your consent to receive SMS messages is not a condition of purchase.


B. Message & Data Rate Disclosure

Message and data rates may apply.

Charges are determined by Your mobile carrier and are Your responsibility.


C. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to any message.

After You send STOP, You will receive a confirmation message and will no longer receive SMS messages from Us unless You opt back in.

For assistance, reply HELP or contact Customer Support below.


D. Customer Support Contact

For help regarding SMS communications or our services, You may contact:

Craig’s Lawn Care
Arlington, Virginia
Website: https://valawnmaintenance.com
Phone: (571) 298-5661
Email: info@valawnmaintenance.com


E. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by Your mobile carrier and is not guaranteed by the Company.


5. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the exclusive property of Craig’s Lawn Care and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without prior written consent.


6. Links to Third-Party Websites

Our Service may contain links to third-party websites not controlled by the Company. We are not responsible for their content or privacy practices.

You access third-party websites at Your own risk.


7. User Conduct

You agree not to:

  • Use the Service for unlawful purposes
  • Attempt unauthorized access to systems
  • Interfere with Website functionality
  • Transmit harmful or malicious code

We reserve the right to suspend or terminate access for violations.


8. Termination

We may suspend or terminate Your access to the Service immediately, without prior notice, if You violate these Terms or engage in prohibited conduct.

Upon termination, Your right to use the Service ceases immediately.


9. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount paid by You for services or $100 if no payment was made.
  • We are not liable for indirect, incidental, consequential, special, or punitive damages.

Some jurisdictions do not allow certain limitations, so some provisions may not apply to You.


10. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.

We do not guarantee:

  • Uninterrupted or error-free service;
  • Specific results from use of the Service;
  • That defects will be corrected;
  • That the Website is free from harmful components.

11. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.


12. Dispute Resolution

If You have a dispute regarding the Service, You agree to first attempt to resolve the issue informally by contacting the Company using the contact information provided above.


13. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated “Last Updated” date.

By continuing to use the Service after changes become effective, You agree to the revised Terms.

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