Last Updated: February 19, 2026
Craig’s Lawn Care (“Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, protect, and handle your information when you visit our website https://valawnmaintenance.com (the “Website”) or use our services (collectively, the “Service”). It also explains your privacy rights and choices.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you:
- Request a quote
- Contact us through forms
- Call or text us
- Subscribe to communications
- Schedule services
- Create an account (if applicable)
This information may include:
- Name
- Email address
- Phone number
- Service address
- Billing information
- Any information you include in messages or forms
B. Automatically Collected Information (Usage Data)
When you access our Website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of visit
- Time spent on pages
- Referring URLs
- Unique device identifiers
If you access the Website via mobile device, we may collect:
- Mobile device ID
- Mobile operating system
- Mobile browser type
C. Cookies & Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to:
- Improve website performance
- Analyze traffic and usage patterns
- Personalize user experience
- Deliver relevant advertising
- Measure marketing effectiveness
Cookies may be:
- Session Cookies (expire when browser closes)
- Persistent Cookies (remain until deleted)
You can control cookies through your browser settings. Disabling cookies may limit certain functionality.
2. How We Use Your Information
We use collected information to:
- Provide and deliver services
- Respond to inquiries and quote requests
- Schedule and manage appointments
- Send service updates and confirmations
- Process payments
- Improve our website and services
- Analyze website traffic and performance
- Send promotional offers (if opted in)
- Comply with legal obligations
- Protect against fraud or misuse
We only process your personal data when we have a lawful basis to do so.
3. SMS Communications & Mobile Information
SMS Opt-In
If you provide your phone number and opt in to receive SMS messages, you consent to receive:
- Appointment reminders
- Service updates
- Account notifications
- Promotional offers (if selected)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Your consent to receive SMS messages is not a condition of purchase.
Mobile Information Sharing Statement
We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties for marketing purposes.
Mobile information will only be shared with trusted Service Providers (such as SMS platform providers) strictly for the purpose of delivering messages on our behalf.
4. How We Share Your Information
We may share your information in the following circumstances:
With Service Providers
Third-party vendors that help us operate our business, including:
- Payment processors
- Website hosting providers
- Marketing and analytics providers
- SMS and communication platforms
These providers are contractually obligated to safeguard your data.
For Business Transfers
In connection with a merger, acquisition, asset sale, or restructuring.
Legal Requirements
If required by law, court order, or governmental authority.
With Your Consent
When you explicitly authorize us to share your information.
We do not sell personal information.
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Usage data may be retained for internal analysis and security purposes.
6. Data Security & Handling
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Secure hosting environments
- SSL encryption
- Restricted data access
- Vendor security reviews
While we strive to protect your data, no transmission over the Internet is 100% secure.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Request restriction of processing
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us using the information below.
We may retain certain data where legally required.
8. Transfer of Information
Your information may be processed and stored in the United States or other jurisdictions where our service providers operate. By using our Service, you consent to such transfers.
We take reasonable steps to ensure appropriate safeguards are in place.
9. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take steps to delete it.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Service after changes indicates acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Craig’s Lawn Care
Arlington, Virginia
Website: https://valawnmaintenance.com